Support and FAQs

LawOfficer.com Technical Support
Phone: 800/266-5367 x6569
Fax: 619/699-6396
Email: LawOfficer.comSupport@elsevier.com

LawOfficer.com Editorial Support
Phone: 619/699-6371
Fax: 619/699-6396
Email: LawOfficer.comEditor@elsevier.com

LawOfficer Magazine Subscriber Support
Phone: 888/456-5367
Email: lawofficer@espcomp.com

Technical Support

Q: Forgotten your LawOfficer.com login information?

A: Go to http://www.lawofficer.com/application/forgot_password.html. Enter your email address and your account information will be emailed to you.

Q: How do I change my LawOfficer.com login information?

A: Go to http://www.lawofficer.com/profile/login.html. Login using your email and password. You can access and update your account information.

Q:How do I change my LawOfficer.com email login information?

A: Email address changes are updated by our webmaster by request. Simply email your request from your currently registered address with your new email address and current password. Contact LawOfficer.comSupport@elsevier.com.

Q: How do I access Discussion Threads, Submit a Tip, Submit an In Memoriam?

A: You must be a registered member and currently logged into LawOfficer.com to access these features. Go to http://www.lawofficer.com/profile/register.html to register or go to http://www.lawofficer.com/profile/login.html to login.

Q: How do I report problems or errors I find on LawOfficer.com?

A: Contact LawOfficer.comSupport@elsevier.com to report any problems or errors you encounter on LawOfficer.com. Provide the URL of the page containing the problem or error and a brief description. If possible, please paste a screen grab of the page into your email (CTRL+PRNT SCRN then CTRL+V)

Editorial Support

Q: How do I submit a story idea for LawOfficer.com?

A: Please read the Author Guidelines to review our preferred methods of submission and timeframes. The submission process for both online and print publication are the same; we consider all manuscripts and article ideas for both media. We look forward to hearing your great ideas!

Q: How do I submit a photo or video for LawOfficer.com?

A: Please read the Photographer Guidelines to review our preferred methods of submission and timeframes. The submission process for both online and print publication are the same; we consider all photos and videos for both media. We look forward to seeing your great ideas!

Q: I’m having trouble posting a comment in an article. How can I fix this?

A: Check the character count for your comment. If it is more than 2,000 characters, please delete the extra. If it is less than 2,000 characters, try typing directly into the comment field on the screen. If you’re still having problems, please e-mail LawOfficer.comEditor@elsevier.com.

Q: How do I submit an event for your online events calendar?

A: Click here to Submit an Event. Please submit the following information for your event:

  • A 125x175 sized logo or event artwork
  • A short (2-3 line) description of the event
  • Event dates
  • Event location
  • Event URL 

Q: How do I sign up for your eNewsletter?

A: Click here to start receiving our weekly eNewsletter.

Q: How do I submit an In Memoriam for posting?

A: Click here to Submit an In Memoriam. Please send us the following information about the deceased:

  • Name of Deceased
  • City
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  • Agency/ Department
  • Date of Death
  • Years of Service
  • Rank/ Title/ Certificate Level
  • Type of Death: (Line of Duty Death or Non-Line of Duty Death)
  • Details
  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Profession 

Q: How do I submit an announcement?

A: Please send company and editorial announcements to n.reino@elsevier.com. If sending images, please attach them to the e-mail and ensure they are 373x226 with a resolution of 72 dpi.

Q: How do I submit a Tip of the Week?

A: Click here to Submit a Tip. Please submit the following information about your tip:

  • Tip Name
  • Topic
  • Tip
  • Your First Name
  • Your Last Name
  • Your E-mail Address
  • Your Phone Number
  • Your Profession 

Q: How do I contact a LawOfficer.com author, columnist or contributor?

A: Please e-mail n.reino@elsevier.com.

Subscriptions Support

Q: When can I expect my first issue to arrive?

A: Your first issue usually arrives 6-8 weeks from the time you place your subscription order.

Q: When does your monthly issue arrive each month?

A: Our domestic issue delivery varies based on the ship date. We generally ship our magazines out within the first 8-10 business days of the month. Our publications are mailed through the USPS via 2 class mail. Second class mail can take up to 10 – 12 business days from the ship date to arrive.

Our international subscribers usually experience a 3-6 week delivery time (from the ship date). This time frame will vary based on country of delivery. Please note, we do offer air-mail delivery for faster service. Air mail delivery allows your magazine to be delivered within three to five business days.

Q: I didn’t receive my issue this month. What should I do?

A: If you don’t receive your issue by the end of the issue month, please contact us at 888-456-5367 or by email at lawofficer@espcomp.com.

Q: How can I change my address or other contact information?

A: Visit https//www.pubservice.com/Subnew.aspx?PC=LW&PK= with your account number and mailing zip code to update your address online. If you have any trouble with the link or don’t have your account number, please call 888-456-5367 or email lawofficer@espcomp.com.

Q: How do I update my address by mail?

A: Please send address changes to:

Law Officer – Subscriptions, PO Box 17049, North Hollywood, CA 91615-9248

Q: Why do I receive renewal statements so far in advance?

A: We provide your first renewal statement approximately 4 months before your subscription expires. This allows time for renewal processing. This timeframe helps avoid any interruption in delivery.

Q: Can I access back-issues of Law Officer Magazine online?

A: You can access the online versions of Law Officer Magazine issues and articles on LawOfficer.com in our Articles section or click on Law Officer Articles.

Content Support

Q: How do I find past articles?

A: For past articles from LawOfficer.com, you can use the search function at the top of any page to search for author, keyword or title. Or, you can browse the articles posted under Columnists and Exclusive Articles.

For past articles from Law Officer Magazine, you can you can use the search function at the top of any page to search for author, keyword or title. Articles are posted on LawOfficer.com can be browsed in our Articles section or click on Law Officer Articles.

Q: How do I submit an article idea to LawOfficer.com or Law Officer Magazine?

A: Please read the Author Guidelines to review our preferred methods of submission and timeframes. The submission process for both online and print publication are the same; we consider all manuscripts and article ideas for both media. We look forward to hearing your great ideas!

Q: How do I submit a photography or videos to LawOfficer.com or Law Officer Magazine?

A: Please read the Photographer Guidelines to review our preferred methods of submission and timeframes. The submission process for both online and print publication are the same; we consider all photos and videos for both media. We look forward to seeing your great ideas!

Q: How do I get in touch with an editor at LawOfficer.com or Law Officer Magazine?

A: The editors at LawOfficer.com can be reached at lawofficer.comEditor@elsevier.com. The editors at Law Officer Magazine can be reached at editor@lawofficermagazine.com.