The Verbal Judo Way of Leadership
What you say and how you say it impacts the outcome of your contact with people, be it on the street or within your agency. Learn to apply both the art and science of using words/phrases to lead, persuade, diffuse and navigate nearly any situation.
Manufacturer Looseleaf Law Publications, Inc.
43-08 162nd Street,
P: (800) 647-5547
F: (718) 539-0941